Terms & Conditions

This agreement was last modified on July 11,  2023.

The following terms and conditions govern all use of the KATA|ASANA website its content, services and all products available at or through the website (taken together, the "Website"). The Website is owned and operated by KATA AND ASANA GENERAL TRADING L.L.C and these Terms and Conditions apply to all of its divisions, subsidiaries and affiliates under the laws of the United Arab Emirates.

Please read these terms and conditions carefully before accessing or using the Website. By accessing or using any part of the Website, you agree to become bound by the terms and conditions of this website. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services.

Please note that KATA|ASANA reserves the right, at our discretion, to change, modify, add, or remove portions of these Terms and Conditions of use. Changes will be effective when posted on KATA|ASANA with no other notice provided. Please check these Terms and Conditions of use regularly for updates. Your continued use of KATA|ASANA following the posting of changes to these Terms and Conditions of use constitutes your acceptance of those changes. KATA|ASANA may also, in the future, offer new services and/or features through the Website. Such new features and/or services shall be subject to these terms and conditions, as may be amended from time to time.

If you find a KATA|ASANA page that you believe violates our terms of service, please get in touch with us through any of the ways listed under the Contact Us portion of KATA|ASANA.



For information on how user information is collected, used and disclosed by us in connection with your use of KATA|ASANA, please consult our Privacy Policy.



If you create an account on the Website, you are responsible for maintaining the security of your account, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the account. You must immediately notify KATA|ASANA of any unauthorized uses of your account or any other breaches of security. KATA|ASANA will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.



In consideration of the availability and your use of KATA|ASANA you agree to comply with all applicable laws and these Terms and Conditions when using this website. You acknowledge that KATA|ASANA may investigate any violations of law and may cooperate with law enforcement authorities in prosecuting users in this regard. Additionally, you agree not to:

  • post, transmit, link to, or otherwise distribute any materials, information or content constituting, advocating or encouraging conduct that would constitute a criminal offense or give rise to civil liability, or otherwise use KATA|ASANA in a manner which is contrary to law or would serve to restrict or inhibit any other user or customer from using or enjoying KATA|ASANA or the Internet;
  • defame, abuse, stalk, harass, threaten or otherwise violate the legal rights of others, including without limitation, rights relating to privacy and publicity;
  • post, transmit, link to, or otherwise distribute any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful material or information; or
  • post, transmit, link to, or otherwise distribute any information, materials or content (including for greater certainty, software) which contains a virus, cancelbot, trojan horse, worm or other harmful or disruptive component.



In cases where you have authorized a minor to use KATA|ASANA you recognize that you are fully responsible for:

  • the online conduct of such minor;
  • controlling the minor’s access to and use of such site or service; and
  • the consequences of any misuse by the minor.



Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. For your convenience, you will not be charged until your payment method is authorized, the order information is verified for accuracy and your order is shipped.

Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order.

We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your credit card has been charged, we will issue a credit to your credit card in the amount of the charge.



While KATA|ASANA strives to provide accurate pricing information, pricing or typographical errors may occur. KATA|ASANA cannot confirm the price of an item until after you order.

In the event that an item is listed at an incorrect price due to an error in pricing, KATA|ASANA shall have the right, at KATA|ASANA's sole discretion, to refuse or cancel any orders placed for that item.

In the event that an item is mispriced, KATA|ASANA may, at KATA|ASANA's discretion, either contact you for instructions or cancel your order and notify you of such cancellation.



Customer can cancel their order within 24 hours by contacting us. Refunds will be made via the same method used by the customer.



If you should change your mind, and wish to return anything that you have bought from KATA|ASANA we'll be happy to return or exchange a product providing it's returned within its specified return period (7 days from date of purchase), it is in fully re-saleable condition and returned in its original an undamaged packaging with attached tags.

If the product returned is not in fully re-saleable condition or the packaging is damaged, we reserve the right to refuse a refund when the reason for return is none of the below.

  • the product is defective;
  • the product was damaged during the shipping;
  • the product was tampered during the shipping;
  • the wrong product was shipped;
  • the product is on SALE and PROMOTION;
  • the product is an accessories, socks and undergarments



Refunds will be done only through the Original Mode of Payment. Refunds can only be made to the original card of purchase. It may take up to 5-10 days for a refund to be credited back to your card depending on the issuing bank of the card.

No Cash Refund. We will provide you Credit Note with the same value of your return. Customer can use the Credit Note in our store and without expiry date.



We hope that your purchase does not cause you any problems. KATA|ASANA does not expressly provide a warranty for the products that it sells. Warranties are only provided by the manufacturer of the product, if applicable.



All of the names, titles, logos, and designs on KATA|ASANA identifying our products and brands, including any derivative and related names, titles, logos and designs, are trade-marks and the sole and exclusive property of KATA|ASANA. All other names, titles, logos and designs appearing on KATA|ASANA are the property of their respective owners.

KATA|ASANA contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, photographs, graphics, images, illustrations, audio, video and software (collectively, the "Content") and the entire contents of KATA|ASANA also are protected by copyright as a collective work and/or compilation under the UAE copyright laws, international conventions and other copyright laws. KATA|ASANA and/or its affiliates own the copyright in the Content original to KATA|ASANA and in its selection, coordination, arrangement and enhancement of the Content.

As KATA|ASANA asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by KATA|ASANA violates your copyright, you are encouraged to notify KATA|ASANA.

KATA|ASANA will respond to all such notices, which may include as required or appropriate removing the infringing material or disabling all links to the infringing material. In the case of a visitor who may infringe or repeatedly infringes the copyrights or other intellectual property rights of KATA|ASANA or others, KATA|ASANA may, in its discretion, terminate or deny access to and use of the Website. In the case of such termination, KATA|ASANA will have no obligation to provide a refund of any amounts previously paid to KATA|ASANA.



You acknowledge and agree that KATA|ASANA, with our without cause, may, with or without notice to you, suspend or terminate your account or your use of or access to KATA|ASANA, and remove and discard any information or content related to KATA|ASANA for any reason, including where KATA|ASANA believes that you have violated any of these Terms and Conditions.

You further agree that KATA|ASANA shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with KATA|ASANA or with any terms, conditions, rules, policies, guidelines, or practices of KATA|ASANA in operating KATA|ASANA your sole and exclusive remedy is to discontinue using KATA|ASANA.

In addition, KATA|ASANA can terminate the Website immediately as part of a general shut down of our service. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.



In no event will KATA|ASANA, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for:

  • any special, incidental or consequential damages;
  • the cost of procurement or substitute products or services;
  • for interruption of use or loss or corruption of data; or
  • for any amounts that exceed the fees paid by you to KATA|ASANA under this agreement during the twelve (12) month period prior to the cause of action.
  • post, transmit, link to, or otherwise distribute any information, materials or content (including for greater certainty, software) which contains a virus, cancelbot, trojan horse, worm or other harmful or disruptive component.


KATA|ASANA shall have no liability for any failure or delay due to matters beyond our reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.



You agree to defend, indemnify and hold harmless KATA|ASANA, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the Website, including but not limited to your breach of these Terms and Conditions.



You represent and warrant that your use of the Website will be in strict accordance with the KATA|ASANA Privacy Policy, with these Terms and Conditions and with all applicable laws and regulations.

These Terms and Conditions are personal to you and you may not assign your rights or obligations to anyone. These Terms and Conditions constitute the entire agreement between KATA|ASANA and you pertaining to your use of KATA|ASANA and supersedes any prior agreements between you and KATA|ASANA with respect to the subject matter hereof.

KATA|ASANA’s failure to insist upon or enforce strict performance of any right or provision of these Terms and Conditions shall not constitute or be construed as a waiver of any right or provision. If any of the provisions (or parts thereof) contained in these Terms and Conditions are determined to be void, invalid or otherwise unenforceable by a court of competent jurisdiction, such determination shall not affect the remaining provisions (or parts thereof) contained herein.

No changes to these Terms and Conditions shall be made except by a revised posting on this page or except as otherwise expressly contemplated herein.



Except to the extent applicable law, if any, provides otherwise, these Terms and Conditions, any access to or use of the Website will be governed by the laws of Dubai and the United Arab Emirates applicable therein.

The following terms and conditions govern all use of the KATA|ASANA website its content, services and all products available at or through the website (taken together, the "Website"). The Website is owned and operated by KATA AND ASANA GENERAL TRADING L.L.C and these Terms and Conditions apply to all of its divisions and affiliates under the laws of the United Arab Emirates.

If you have any questions about this Terms and Conditions agreement, the practices of this site, or your dealings with this site, please contact us through our Contact Us page.